Policies and Guidelines for Talqeen InstituteIntroductionWelcome to Talqeen Institute. We are committed to providing quality Quranic education through online platforms. To ensure an efficient and respectful learning environment, we have established the following policies and guidelines. By enrolling in our courses, you agree to adhere to these rules.1. General Policies1.1 Code of ConductStudents, parents, and instructors must maintain mutual respect and politeness at all times.Discrimination, bullying, or harassment in any form is strictly prohibited.Islamic values and principles must be observed during classes.1.2 Enrollment PoliciesAdmission is open to students of all ages and skill levels.Students are required to provide accurate information during the registration process.Course fees must be paid in advance to confirm enrollment.1.3 CommunicationThe primary mode of communication is through email or WhatsApp. Ensure you check these regularly for updates.Instructors and administration will not entertain inquiries outside official working hours except in emergencies.2. Attendance and Punctuality2.1 Attendance RequirementsStudents are expected to attend all scheduled classes.In case of absence, inform the instructor at least 24 hours in advance.2.2 PunctualityStudents must join the class on time. Late arrivals disrupt the learning process for others.Instructors will wait a maximum of 10 minutes for late students before starting the session.3. Technical Requirements3.1 EquipmentStudents must have access to a reliable device (laptop, tablet, or smartphone) with a stable internet connection.A headset or headphones with a microphone is recommended for better audio quality.3.2 Platform UsageClasses will be conducted using [platform name, e.g., Zoom, Microsoft Teams]. Students must ensure the app is installed and functional before class.Sharing meeting links or login credentials with unauthorized individuals is strictly prohibited.4. Payment Policies4.1 Fee StructureFees vary depending on the course. Refer to the course details for specific amounts.Discounts or promotions, if any, will be communicated through official channels.4.2 Payment ScheduleFees must be paid monthly/quarterly/yearly as agreed upon during registration.Late payments may result in the suspension of classes until dues are cleared.4.3 Refund PolicyRefunds are only available if the course is canceled by the institute.No refunds for missed classes, but makeup classes may be arranged at the discretion of the instructor.5. Class Guidelines5.1 Learning EnvironmentStudents must ensure a quiet, distraction-free environment during class.Eating, drinking, or engaging in unrelated activities during class is discouraged.5.2 Dress CodeStudents must dress modestly during live sessions.Adherence to Islamic attire is encouraged.5.3 Parental SupervisionParents of young children are encouraged to supervise classes to ensure engagement.Parents should avoid interrupting the class unless necessary.6. Discipline Policies6.1 MisconductAny form of misconduct, such as disrespecting the teacher or disrupting the class, may result in a warning or removal from the session.6.2 Suspension and TerminationRepeated violations of the guidelines may lead to temporary suspension or permanent termination of enrollment.No refund will be provided in such cases.7. Privacy and Confidentiality7.1 Data ProtectionPersonal information of students and parents will be kept confidential and used only for official purposes.7.2 Recording PolicyRecording of classes by students or parents is not allowed without prior consent from the instructor.The Institute reserves the right to record sessions for quality and training purposes.Privacy PolicyAt [Institute Name], we value and respect the privacy of our students, parents, and staff. This Privacy Policy outlines how we collect, use, and protect personal information while ensuring compliance with applicable data protection laws.1. Data CollectionWe may collect personal information from students, parents, and staff to facilitate educational activities and improve the overall experience at our institute. The types of information we may collect include but are not limited to:Names, email addresses, and contact numbersPayment details for course enrollmentAcademic records and performance dataBrowsing or activity data on our website (where applicable)2. Data UsagePersonal information is collected solely for the following purposes:Facilitating course enrollment and participationCommunication regarding institute activities and updatesImproving our educational services and online platformsEnsuring compliance with legal or regulatory requirements3. Data Privacy During AdvertisingWe adhere to strict guidelines to protect personal data when engaging in advertising activities. Specifically:No personal information (such as names, email addresses, or contact numbers) will be shared, sold, or rented to third-party advertisers.Any advertising campaigns conducted (e.g., on platforms like Facebook, Google, or Instagram) will use anonymized and aggregated data to reach relevant audiences.Retargeting ads or promotional content will be shown based on general interests or demographic groups, and no sensitive personal data will be utilized.Users have the right to opt out of any targeted advertising by contacting us directly.4. Data ProtectionWe implement robust security measures to safeguard all personal information. These measures include:Encryption of sensitive data during transmissionSecure storage of personal information with restricted accessRegular audits to identify and mitigate potential security risks5. User RightsAll users of our services have the following rights:Access: To request a copy of the personal data we hold.Correction: To request corrections to any inaccurate or incomplete information.Deletion: To request deletion of their personal data, subject to legal and contractual obligations.Objection: To opt out of data processing or advertising activities.6. ConsentBy enrolling in our courses or using our online platforms, users consent to the collection and use of their data as outlined in this policy. Parents or guardians must provide consent for minors under their care.7. Updates to the Privacy PolicyWe reserve the right to update this Privacy Policy as needed to comply with legal requirements or reflect changes in our practices. Users will be notified of any significant updates.8. Complaints and FeedbackStudents or parents can submit complaints or feedback via email to [institute email address].All concerns will be addressed within 48 hours.9. Amendments to PoliciesThe Institute reserves the right to amend these policies as necessary. Changes will be communicated to all enrolled students and parents in advance.AcknowledgmentBy enrolling, you agree to abide by the policies and guidelines outlined above. Failure to comply may result in disciplinary action.For any questions or clarifications, please contact us at admin@talqeen.online or +971503329606.Thank you for choosing Talqeen Institute.